At Moms Club, we are committed to delivering your orders safely and efficiently across domestic and international locations. Please read our Shipping Policy carefully to understand our shipping process, timelines, and related terms.

1. Order Processing

• All orders are processed after successful payment confirmation.
• Orders are usually processed within 1–3 business days.
• Processing time may vary during peak seasons, holidays, or due to product availability.

2. Shipping Locations

We provide shipping services across India and selected international destinations. Shipping availability may vary depending on the destination country and local import regulations.

3. Delivery Time

Estimated delivery timelines are as follows:

Domestic Shipping (Within India)

• Estimated delivery: 3–7 business days

International Shipping

• Estimated delivery: 7–21 business days

Please note that delivery timelines are approximate and may vary due to customs clearance, courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges are calculated based on the order size, weight, destination, and shipping method selected.
• International customers may be required to pay customs duties, import taxes, or additional charges as per their country’s regulations.
• Moms Club is not responsible for any customs or import-related charges.

5. Order Tracking

Once your order is shipped, tracking details will be shared via email, WhatsApp, or other provided contact methods, wherever applicable.

6. Customs & Import Duties

For international shipments:

• Customers are responsible for complying with their country’s import laws and regulations.
• Customs duties, VAT, taxes, or additional fees are to be paid by the customer.
• Delays caused by customs authorities are beyond our control.

7. Delayed or Lost Shipments

While we work with reliable courier partners, delivery delays may occasionally occur due to:

• Customs clearance procedures
• Natural disasters or weather conditions
• Transportation disruptions
• Incorrect shipping details provided by the customer

If your shipment is significantly delayed or appears lost, please contact us through our official website.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses and contact information. Moms Club will not be liable for delays or failed deliveries caused by incorrect or incomplete details.

9. Damaged Packages

If your order arrives damaged:

• Please contact us within 48 hours of delivery.
• Share clear photos of the package and damaged items for verification.
• We will review the issue and provide an appropriate resolution.

10. Contact Us

For shipping-related questions or support, please contact us through:

•  admin@momsclub.co.in
• +91-9962056333
• No 10- B, Grand Residency 137, Velachery, Tambaram main road, Chennai – 600042